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Common Reasons for an Insurance Claim Denial

Dealing with a denied insurance claim can be overwhelming, especially when you’re relying on coverage for unexpected costs. Whether it’s a homeowner’s, health, or auto policy, you deserve a fair review of your claim. With over 40 years of experience in the insurance industry, including restoration and claims adjusting, we’ve witnessed the tactics insurers use to “deny, delay, and underpay.” Knowing your rights and taking the right steps after a denial can significantly improve your chances of a favorable outcome.

Common Reasons Insurance Claims Get Denied

Insurance claims are denied for a variety of reasons, from missed deadlines to disputes over policy terms. Understanding these common issues can help you protect your claim.

Late Filing of Claims

Filing an insurance claim after the deadline outlined in your policy can lead to an automatic denial. Insurers often impose strict time limits for reporting incidents, ranging from a few days to several weeks, depending on the type of coverage. Late filing can give the insurer grounds to question the validity of your claim or the details of the incident. To avoid this, report any losses or damages promptly and document the timeline of events. If circumstances prevented you from filing on time, we can help you present your case effectively to the insurer.

Scope of Coverage

The scope of coverage in your insurance policy defines what losses or damages the insurer will pay for under specific circumstances. Each policy includes a detailed list of covered events, such as accidents, natural disasters, or theft, alongside exclusions that outline what is not covered. Misunderstanding the scope of your coverage can lead to denied claims, especially if an incident falls outside the policy’s terms. If a claim is denied due to scope issues, we can help clarify your rights and options.

Non-payment of Premiums

Non-payment of premiums is a common reason insurance claims are denied. If your policy is not current due to missed payments, insurers may deny coverage for losses, even if the claim is otherwise valid. Policies typically include a grace period for late payments, but once that period lapses, the policy can be canceled. It’s essential to keep track of your payment schedule to avoid lapses in coverage. If you believe your policy was wrongfully canceled or your claim unfairly denied due to non-payment, we can help you review your situation and advocate for your rights with the insurance company.

Insufficient Documentation

Insufficient documentation is a leading cause of insurance claim denials. Insurance companies require detailed evidence to support your claim, such as photos, receipts, repair estimates, medical records, or police reports. Without this information, insurers may argue there isn’t enough proof to validate the claim or assess the damages. To avoid this issue, gather and organize all relevant documents immediately after an incident. If your claim was denied for insufficient documentation, we can help identify what’s missing and work with the insurer to strengthen your case, ensuring you have the best chance for a fair resolution.

Failure to Mitigate

Failure to mitigate damages can result in a denied insurance claim. After an incident, policyholders are expected to take reasonable steps to prevent further harm or loss. For example, if a pipe bursts, you’re expected to stop the water flow and repair temporary damages, such as drying affected areas, to limit mold growth. Failing to act can give insurers grounds to argue the damage worsened unnecessarily, making them less likely to pay the full claim. If your claim has been denied due to alleged failure to mitigate, we can help demonstrate the steps you took and advocate for a fair outcome.

False Statements

Providing false statements, whether intentional or accidental, can lead to a denied insurance claim. Insurers rely on accurate information to assess risk and determine claim validity. Misrepresenting details about the incident, damages, or your policy application can raise red flags and result in suspicion of fraud. Even minor inaccuracies can lead to complications. If your claim is denied due to alleged false statements, we can help clarify misunderstandings, present accurate evidence, and protect your right to the coverage you deserve.

What to Do If Your Insurance Claim Is Denied

If your insurance claim is denied, don’t panic. Start by reviewing the denial letter to understand the insurer’s reasons. Cross-check these reasons with your policy to identify if the denial is justified or if there’s room for dispute. Gather any additional documentation or evidence that supports your claim, such as receipts, photos, or expert opinions. Contact the insurance company to request a detailed explanation and clarify any misunderstandings. 

If the denial persists and you believe it’s unfair, consider appealing the decision. We can help by reviewing your policy, communicating with the insurer, and guiding you through the appeals process to fight for the compensation you deserve.

Contact Our Experienced Rhode Island Insurance Claim Denial Attorneys

Dealing with an insurance claim denial can feel overwhelming, but you don’t have to face it alone. At PALUMBO LAW, we’re here to help you fight for the coverage you deserve. Contact us today to discuss your case and learn how we can support you.